Shipping

Delivery: See item details for estimated arrival times.

Tracking Information: Once your item ships you will receive an email with your tracking number so you can follow its progress until it arrives to you. Delays with all carriers can be experienced during peak times. Please check with your postal service for their latest updates.

Customs & Import Taxes: Buyers are responsible for any customs and import taxes that may apply. Pugglez is not responsible for delays due to customs. 

Returns & Exchanges: See item details for return and exchange eligibility. 

Cancellations: Cancellations are accepted. Please request a cancellation within 1 hour of purchase.