Refund policy

At Pugglez, we’re all about keeping you and your pugs happy. Our gear is typically non-returnable, but we want you to love it. If something’s off, hit us up.

  • Incorrect, damaged, or defective items? Full refund, no sweat.
  • No refunds after 30 days—so act fast!
  • Contact us at support@pugglez.com if you think you’re eligible for a refund.

Eligibility for a Refund

  • Received product damaged or defective
  • Within 30 days of purchase
  • MUST be unused and in the same condition as received